Refund policy

🔄 Return & Refund Policy

At ZARIO, we strive to ensure that our customers are fully satisfied with their purchase. If you are not completely happy, we’re here to help.

📦 Returns

• You can request a return within 7 days of receiving your order.
• The item must be unused, unworn, and in its original packaging.
• Items that are damaged due to misuse or normal wear are not eligible for return.

💸 Refunds

• Once we receive and inspect your item, we will notify you about the approval of your refund.
• If approved, your refund will be processed within 5–7 business days.
• Refund will be issued via your original payment method (or bank transfer for COD orders).

🚫 Non-Returnable Items

• Sale or discounted items are non-refundable.
• Customized or personalized items cannot be returned.

🚚 Shipping

• Customers are responsible for return shipping costs (unless item is defective).
• Original shipping charges are non-refundable.

⚠️ Damaged or Wrong Item

• If you receive a damaged or incorrect item, please contact us within 48 hours with pictures.
• We will arrange a replacement or full refund at no extra cost.

📩 Contact Us

For any return or refund queries, contact us at:
📧 balochehsan007@gmail.com